How to communicate ?

How to start a written message ?

Writing a letter or a eMail is quite the same thing.  It need salutations at the beginning and at the end.

But in an email, try to write "easy to read" sentences so that the person can understand the information quickly.

Writing to a friend

It's informal writing. You can make your own rules. Accuracy and grammar are not important.

We suppose that your friend's name is Judy :

• Dear Judy or just Judy
• Hello or Hello Judy
• Hi or Hi Judy

Writing a formal email or letter

We suppose that recipient's name is Mr Taylor

• Dear Mr Taylor
• Dear professor Taylor
• If the recipient is not known, use his job title :
• Dear Director
• Dear complaint manager
• Dear Claim professional
• etc...  
• To whom it May concern

The purpose of your message

Start with a clear indication of what the message is about in the first paragraph.

Give full details in the following paragraph(s).

Make sure that the final paragraph indicates what should happen next.

How to finish a written message

Informal form

• Cheers
• Love
• See you

Formal mail

• Yours faithfully
• Best wishes
• Regards
• Kind regards

eMail wizard